Customer Service Archive

One of the biggest challenges in having a remote team is to keep track of and manage client relationships effectively while dealing with the changes that present themselves when teams have to suddenly go remote. ...Read More

After your online store’s sales become stable, retaining existing customers and nurturing them becomes more profitable than spending money on acquiring new customers. ...Read More

Providing a good customer experience should be the basis of all plans for 2021, but… where to start? We cover it here with a few good practices that you may want to use. ...Read More